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brap launches new conflict resolution guide

Written by brap
Tuesday, 05 August 2008
brap has launched an innovative new guide to help organisations understand how to respond to and defuse potential inter-ethnic tensions and promote better relationships between communities. Produced with funding from the Equality and Human Rights Commission, Mediating and Resolving Conflict: A Guide provides a clear and straightforward outline of the basics of conflict mediation for voluntary, community and refugee organisations. Although Birmingham is one of the most ‘diverse’ cities in Europe, the disturbances in Handsworth in 2005 show that conflicts can still occur between different ‘ethnic’ groups due to misconceptions, competition for resources, and a lack of communication. As such, brap’s new conflict resolution framework emphasizes the critical importance of understanding community and equality issues. brap CEO Joy Warmington said: brap’s mediation and conflict resolution process is unique. We have highlighted the importance of incorporating an explicit equality element to ensure that the outcome to a dispute is more likely to be fair and the agreement sustainable. I hope organisations across the public and third sector find something in the guidance they can use to improve their relations with staff, other organisations and the wider community. To read the guide click here. ! Recommend this article...
Last Updated ( Monday, 18 August 2008 )

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