Care homes: Rights in Roles

In this new series of guides and resources, we show how human rights can be used in residential care for older people to promote independence, improve engagement, and help have (sometimes difficult) conversations about what residents are entitled to.

There are five resource packs in total, each brimming with tips, ideas, and best practice from care homes across the country. These free resource packs include:

  • Human Rights: An Overview for Residential Care Staff
  • Commissioning
  • Leadership
  • Resident Engagement
  • Managing Risk Positively

The resource packs are aimed at managers, leaders and frontline staff, commissioners of care and residents and their families…in short, anyone involved in the provision of residential care for older people who wants to better understand the daily, practical implementation of human rights.

Dive in to learn more:

Human Rights: An Overview for Residential Care Staff

In preparing the resources as part of this series we spoke to many people working in residential care for older people. Most residential care staff told us that, whilst they had a sense of what human rights are in general terms (e.g. treating people with dignity), they weren’t always sure which particular human rights were commonly involved in residential care, or the level of protection required in order to ensure the law is being followed. This resource will help you develop a better understanding of what human rights are and the key terms and the legal framework relating to human rights and residential care.


Download: icon Rights in Roles: Human Rights, An Overview (841.82 kB)



This resource pack aims to help commissioners of residential care for older people make the most of market development, service design, and management and monitoring by using these functions to support and promote the human rights of care users.


Download: icon Rights in Roles: Commissioning (1.38 MB)



This resource pack aims to help leaders of residential care homes for older people promote a human rights culture throughout their homes.


Download: icon Rights in Roles: Leadership (773.5 kB)


Resident Engagement

This resource pack aims to help care home staff – and especially frontline staff – make the most of effective resident engagement by using it in a way that actively supports and promotes the human rights of residents and their relatives and carers.


Download: icon Rights in Roles: Resident Engagement (2.17 MB)


Managing Risk Positively

This resource pack aims to support care staff and managers working in residential elderly care to adopt a positive approach to risk that focuses on promoting the human rights of residents in a balanced and fair way and enabling residents – as far as possible – to make their own decisions about what they can and cannot do.


Download: icon Rights in Roles: Managing Risk Positively (1.13 MB)


Your opinion is important!

We would love to know what you think of these resources, so that we can ensure that the information we provide is as effective as possible. If you are happy to complete a short questionnaire about your experiences of them, please click here. Please click even if you have not yet had a chance to look at the resources, as the questionnaire includes an option to answer the questions later.

Our independent research agency, IFF Research, are undertaking this evaluation work. Your information will not be shared with any other organisation or used for any other purpose without your permission. The results of the research will be used to evaluate the usefulness of these resources, and to help us to improve the quality of the information we provide in future. Thank you!